Text

Establish a personal, ongoing texting experience by connecting customers to your sales team in real-time.

Benefits

Improve experience

Make meaningful connections with your prospective buyers on their preferred channel.

Engage and re-engage

Prompt your sales team to re-engage customers and continue the text conversation later.

Strengthen engagement

Use your text engagement metrics to coach your team and boost customer engagement.

Generate more leads

Use your dealership’s unique text number in advertising for additional lead generation.

Stats

Don’t just take our word for it – data shows how Keyloop Text can help dealers get results.

*Source: SMS Comparison
**Source: Pew Research
***Source: L eadferno

9 /10

consumers prefer text messages over direct phone calls*

78 %

of consumers would like to send text messages to businesses**

1 in 3

consumers believe texting makes interacting with businesses easier***

Features

Optimize the texting experience for your customers with Keyloop Text.

Device agnostic

Keyloop Text enables your sales team to text active automotive shoppers in real-time, using any device. They can answer the customer’s purchase questions and attach a brochure, send a photo, or share a video in any text message – with no additional app to download. With Keyloop Text:

Prospective buyers who prefer communicating by text message can connect directly with your sales team
Your sales team always have recent texts at their fingertips and can respond anytime, anywhere, using any device

Unique text number

Your dealership’s unique text number allows your salespeople to conveniently accept, view, and respond to any recent texts from customers using any device. This allows your business to:

Create a direct and lasting connection between your sales team and your customers who prefer communicating by text message
Include the unique text number in advertising for additional lead generation, such as paid search and third-party websites

Quality engagement

Connections with customers using Keyloop Text result in substantial, immediate engagement. Once connected to a customer via text message, your sales team can easily pick the conversation up again later – and are prompted to do so. This means:

Your team is emailed a reminder of text opportunities each morning, ensuring these conversations receive continued attention
Every lead is heard, resulting in positive brand and dealership reputation

Business intelligence

Text engagement metrics and a transcript of every conversation is instantly available. This data offers to your management team:

Full visibility of all text conversations, complete with metrics on team performance
Opportunities for coaching and training to help your team optimize customer engagement practices

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Contact Us

Want to find out more about how our solutions could benefit your business and your customers? Get in touch here and one of our team will be happy to help.