Stay connected to your customers with a seamless digital journey through the workshop. From booking a service to video VHCs, Connected Workshop helps you join the dots for your customers, every step of the way.
Connect technicians to the DMS in real-time to view daily jobs by priority order and clock work completed at the service bays. Gain visibility to which technicians are available or busy at any time for easy assignment of new tasks.
Complete VHCs quickly and efficiently on a tablet device and sync data with the DMS. Identifying additional revenue opportunities during a VHC and scheduling future work is all part of the service.
Create marketing campaigns with impact and generate leads for service appointments and follow up work.
Integrate VHC Touch with CitNOW’s professional video content and offer customers a visual way to approve repairs. Improve workshop transparency and build trust to drive more revenue opportunities.