CitNOW and Keyloop combine forces to enhance customer experience.

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CitNOW’s integration with Keyloop enables technicians to be more efficient by providing them with a list of customers booked on that day meaning less manual admin of details and less errors occurring when completing the customer’s eVHC video.


CitNOW helps connect around one million customers with dealer staff every month, through the power of video. Working with over 92 of AM Top 100 dealer groups, gives CitNOW the ability to ensure maximum compatibility across all major platforms.

Embracing video has helped us sell more cars to a broader audience, while delivering the outstanding personal experience our customers expect. The ability to visually communicate the intricate details that make our used cars truly exciting has been invaluable, and made a tangible impact on the business.
Roddy McAllister, Head of Sales at Leven Cars Group


 

Key benefits of CitNOW solutions include:

  • Enabling technicians to be more efficient by providing them with a list of customers booked for the day
  • Decreasing manual admin of details and reduce errors when completing an eVHC video
  • Features such as ANPR help data input speed and accuracy
  • Multiple communication platform integration - including SMS and email
  • Branded customisation to create a seamless experience
  • Reporting to help improve quality of customer contact 

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