Voice Connect
Set new standards of service whenever you take a call. Your telephone service experience can improve dramatically with a fully managed, cloud-based communication solution working for you.



Voice Connect integrates your phone system directly with your Keyloop DMS customer database, giving you visibility of customer calls and interactions at every site.

Streamline internal collaboration using ‘Presence and Chat’, get intelligent call routing across sites and departments, and receive call recordings for training and audits.

Make changes centrally with improved management control, provide better service availability and use intuitive reporting tools to measure and monitor call performance.

Combine offerings to get the services you want. Individual plans include: Customer-facing with call recorder, sales and management, reception, contact centre and the essentials user plan.

Monitor queued environments and wait times, get a full Call Volume Summary report and see live status updates of contact centre staff from a single intuitive interface.

Make every customer call process seamless by integrating voice communications with your Keyloop Dealer Management System (DMS) applications. Want to know what’s really happening on your phones? Call performance transparency and real-time call visibility can help expose any bottlenecks and identify where brilliant customer service is happening.
Centralise and standardise your telephony operations across all sites for lower costs and smoother processes. Intuitive reporting tools help monitor and measure call performance so that calls are not missed and are being followed up on.
No more working in the dark. With the Call Intelligence Dashboard, it's easy to see the number of missed calls, outstanding call back requests and unanswered voicemails. Use this information to identify where you can improve staff resourcing, so that you can offer an excellent and more efficient customer service.
Connected Systems
Connected Systems from Keyloop blends your DMS with all your behind-the-scenes needs, from telephony to print and secure hosting, to help make your dealership a smooth-running machine.