iServiceFile

Maximise efficiency for your service team, boost productivity and increase warranty approval rates with iServiceFile from MotorDocs.

STREAMLINE PROCESSES
STREAMLINE PROCESSES
Vehicle service and repairs can involve manual processes that create lots of paper and slow down aftersales. iServiceFile from MotorDocs integrates with your DMS and automates workflows so that service job files are accurately tracked and completed – no more missing documents or customer signatures.
SAVE TIME
SAVE TIME

iServiceFile is quick to implement, easy to use and simple to adopt. And, because there’s no need to chase up missing documents or signatures, it makes your whole service team’s workflow quicker and more efficient.

INCREASE WARRANTY APPROVAL RATES
INCREASE WARRANTY APPROVAL RATES
Warranty audits can sometimes uncover missing information. With iServiceFile, you can be assured that every step in the job has been accurately completed in the correct sequence, so approval rates are increased with the first attempt.
iServiceFile Features
Running from a single, easy-to-use electronic platform, iServiceFile minimises the time and effort spent on printing, collating and filling in paperwork. Sequence tracking means you can rely on accurate service documentation, which in turn means compliance with manufacturer requirements and increases warranty claim success rates.
DMS INTEGRATION
DMS INTEGRATION
iServiceFile is integrated with your DMS which automatically imports data, saving your service team from double keying and ensuring accurate information.
DIGITISED WORKFLOWS
DIGITISED WORKFLOWS
Digitisation not only takes away the potential errors that occur in paper-based processes, it streamlines the workflow. Electronic notifications help the whole team - for Service Advisors, handovers are quicker and reporting becomes more efficient, while technicians can access everything they need and complete important documents without needing to leave the service bay.
Create value with iServiceFile
iServiceFile
  • SAVE ON COSTS
  • SAVE ON COSTS
    With reduced print and paper storage costs and increased warranty approval rates, iServiceFile can bring great savings to your business.
  • DELIVER BETTER CUSTOMER SERVICE
  • DELIVER BETTER CUSTOMER SERVICE
    iServiceFile’s iShare module lets you send service documents to customers via email or SMS, so they can access and digitally sign them remotely. It’s convenient and, crucially in these times, safe.
  • MAXIMISE SERVICE TEAM TIME
  • MAXIMISE SERVICE TEAM TIME
    Research undertaken by MotorDocs found dealers can handle up to 120 job packs a day – with iServiceFile’s digitised processes, the time taken for each is significantly reduced, freeing up your service team to focus on other key tasks.
  • RELATED PRODUCTS
  • RELATED PRODUCTS
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    iDealFile drives and manages the workflow of vehicle sales and administration. It can help you remove large volumes of paperwork, unlock powerful business intelligence and transform the performance of your sales department.

    Interested in iServiceFile?