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Leads

Respond to every digital enquiry at the right time, through the right channel, with the right message. With Leads, you’ll never miss a lead again.

Benefits

Use objective scoring metrics to coach your sales teams to an even higher quality performance.

Optimise Experience

Responding quickly via the customer’s preferred channel meets their expectations.

Increase Conversion

Dashboard reporting gives you the data and insights you need to convert more leads into sales.

Boost Sales

Build personalised rapport with more customers and, ultimately, make more sales.

Improve Performance

Use objective scoring metrics to coach your sales teams to an even higher quality performance.

Stats

Don’t just take our word for it – our data from the RAPID RTC Dealer Insights team shows how Leads helps dealers get results.

8.5 hrs

Reduction in lead response time

3 x

More likely to get a customer reply when using a different channel to follow up

16 %

Increase in digital lead conversion when using Leads' response scoring tool

Features

Seamlessly aggregate all your digital leads and give every customer a fast, personalised response.

100% Response Rate

100% Response Rate

Leads guarantees that not a single lead is missed, with:

  • Leads gathered from over 300 online sources
  • Sent to your sales staff in real-time
  • Alerts and ongoing response reminders

Personalised Responses

Personalised Responses

Leads gives you 24/7 access to a suite of smart response tools that help you:

  • Craft the right message for every customer
  • Send it via their preferred platform
  • Respond and follow-up via text, phone, or email
  • Add personalised videos or on-demand media like brochures or photos

Scoring Metrics

Scoring Metrics

Use Leads' objective scoring metrics to:

  • Measure the quality of your team’s lead responses
  • Coach them to create even better customer engagement
  • Track their responses across all channels
  • Ensure every customer gets a consistent, quality experience

Reporting Tools

Reporting Tools

Leads' business intelligence dashboard gives you the insights you need to make the most of your marketing budget, with:

  • Valuable data on how your lead sources and sales staff are performing
  • When and how often customers read your responses
Related Product

enquiryMAX

The solution that seamlessly drives the whole sales process. Team enquiryMAX with Leads to make sure leads are converted and shoppers become buyers.

Contact Us

Want to find out more about how our solutions could benefit your business and your customers? Get in touch here and one of our team will be happy to help.

For Software Support please access Service Connect Anywhere

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